Get and review customer feedback

General :
Version:	1.0

Project :
Author:	Wolfgang Kern
Created:	03.04.2014 14:19:38
Modified:	07.10.2017 11:57:10

Diagram Elements :

Customer feedback

Customer feedback assessed

Create customer request

Complaint report

Complaint about product performance?

Customer request regarding internal processes?

Create internal complaint

SL Specialist

Review customer feedback

Nonconformity of processes

Collect customer feedback

Need for customer feedback