| General : | |
| Version: | 1.0 |
| Project : | |
| Author: | Wolfgang Kern |
| Status: | Approved |
| Created: | 20.12.2013 09:25:54 |
| Modified: | 03.09.2019 16:30:37 |
| Advanced : | |
| Appears In: | 8.2.6 Überwachung und Messung des Produkts, Install system on-site, CS_Customer Support, 8.1 General, 8.2.4.1 General requirments, 7.5.3 Tätigkeiten bei der Installation , 8.1 Allgemeines, Repair on-site, 7.5.1.2.2 Installation activities, CFR 820.80 Receiving, in-process, and finished device acceptance. |
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EA Project Browser
Overview- Organisation Chart
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Process landscape
Management- Quality and Regulatory
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CS_Customer Support
«BusinessProcess» Do field acceptance test- Do field acceptance test
«Activity» Analyse on site- «Activity» Document field acceptance test
- «Activity» Execute field acceptance test
- «Activity» Prepare field acceptance test
«EndEvent» Device field accdeptance test done
«StartEvent» Need for device field acceptance test
«Gateway» Field acceptance according to field acceptance instructions?
- «BusinessProcess» Repair blocked parts in-house
- «BusinessProcess» Create application training material
- «BusinessProcess» Do device acceptance test
- «BusinessProcess» Inspect incoming devices to be repaired
- «BusinessProcess» Inspect incoming service modules
- «BusinessProcess» Manage customer support
- «BusinessProcess» Manage spare parts
- «BusinessProcess» Provide on-site application support
- «BusinessProcess» Refurbish modules
- «BusinessProcess» Repair device in-house
- «BusinessProcess» Scrap parts
- «BusinessProcess» Do TSC on-site
- «BusinessProcess» Provide Hotline and SERVICE LEVEL 0
- «BusinessProcess» Provide SERVICE LEVEL 1
- «BusinessProcess» Provide SERVICE LEVEL 2
- «BusinessProcess» Execute customer basic training
- «BusinessProcess» Decomission device or module
- «BusinessProcess» Dismount system on-site
- «BusinessProcess» Do service remote
- «BusinessProcess» Repair on-site
- «BusinessProcess» Execute field safety corrective action (FSCA)
- «BusinessProcess» Do automatic remote monitoring
- «BusinessProcess» Install system on-site
- «BusinessProcess» Dispatch Customer Support
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